EXCELVAN.COM offers 2 years warranty for Consumer Electronic products and soon.
If items of the above categories are faulty for non-artificial reasons within one year warranty (counting from the date of arrival), customers can send the items back for free repair.
Dis-assemble, misuse, drop, waterlog or any other artificial factors to cause the damage of item are not in the scope of this warranty.
EXCELVAN.COM will be in charge of all the repair handling fees and non-artificial defective component replacement charges (this free repair rule does not apply to motherboard & screen)
All the electronic consumer goods such as TV BOX, TABLET, CELLPHONE, GAMEPAD, SECURITY ITEMS,etc.are warranted to the original owner for the period of 2 years from the date of arrival against defects in material and workmanship under normal use & service. *RC quadcopter is not in the scope of this warranty.
Should your product prove to be defective for non-artificial reasons within 2 years from the date of arrival, you can send the defective items back or unit for free repair. EXCELVAN.COM will be in charge of the maintenance handling fees and replacement charges for defective components found to be defective due to manufacturer’s defect. *This free repair rule does not apply to motherboard & screen.
This warranty extends only to personal use & does not extend to any product that has been used for commercial use, rental use, or use which is not intended. There are no warranties other than expressly set forth herein. This warranty is not transferable. EXCELVAN.COM is not responsible in any way for damages, losses or inconveniences caused by equipment failure or by user negligence, abuse, or use not in accordance with the ‘User Guide’ or any additional safety, use, or warnings included in the productmaterials. Furthermore, EXCELVAN.COM is not liable for incidental or consequential damages of any nature resulting from the use of this product and any liability shall not exceed the purchase price of the product.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
THE WARRANTY DOES NOT APPLY TO THE FOLLOWING
- Damage due to accident, misuse, abuse, alterations or vandalism.
- Improper or inadequate maintenance.
- Unauthorized modification or commercial use.
- Damage in return transit.
- Unsupervised use by children under 18 years of age.
For the warranty details regarding other goods, please refer to the manufacturer’s original enclosed instruction manual.
For more details about the warranty, please refer to our Return policy or contact at email@example.com for further assistance.